Foxy Bingo Withdrawal: How to Cash Out Your Winnings

A withdrawal takes a minute to set up in the cashier. Your bingo, slots and live casino balance sits in one wallet, so there is nothing to move around first: whatever you have won is in the same place as the rest of your funds.

E-wallets are the fastest route out. PayPal, Neteller and Skrill withdrawals are processed within 8 hours for requests sent before 5pm. Cards and bank-based methods follow banking-day windows, and weekends do not count as working days.

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Two examples of how the windows play out. Ask for a Skrill payout at 2pm on a Wednesday and it is processed inside the 8-hour window the same day. Ask for a debit card payout on Thursday afternoon and the 1-3 banking day count starts from there, with Saturday and Sunday sitting outside it.

At Foxy Bingo the minimum withdrawal is £5, the same figure as the minimum deposit on most methods. We charge no fee on deposits or withdrawals, whichever method you use, so the amount you request is the amount we send.

• £5 minimum on any method that supports withdrawals
• No operator fees on money in or money out
• No monthly cap on the number of withdrawals you make
• One wallet for bingo, slots and live casino, so there is only one balance to cash out
• The most a single spin can pay across the site is £250,000

Because there is no limit on how many withdrawals you make in a month, there is no reason to let a balance build up while you wait for a better moment. If you want a figure for a particular method before you commit, the cashier shows the current limit for it.

We pay out to the same method you deposited with. If your funds arrived by debit card, that card is where your winnings return; if you paid in with PayPal, the money goes back to your PayPal account. It keeps your money moving between you and us only, and it is one of the simplest protections against a payment going somewhere it should not.

Paysafecard is the one exception in the cashier: it works for deposits but cannot receive a withdrawal. If you topped up that way, pick one of the other methods in your account when you come to cash out. Credit cards are not accepted at all, so they never come into it.

Identity verification is required before your first withdrawal is processed, and everyone playing with us has to be 18 or older. The check normally completes within 24 hours of us having what we need.

• Photo ID: a passport or a driving licence
• Proof of address: a recent utility bill or bank statement
• We may also ask for proof of address, a bank statement or a source-of-funds declaration if your deposit pattern changes

Upload the whole document in one clear image, with every edge inside the frame and nothing covered by a finger or a reflection. Make sure the name and address on your proof of address match the details on your account. Most hold-ups at this stage come down to a corner cropped off or a document that has been superseded.

Separately from identity, financial risk checks apply once deposits reach £500 or more in a calendar month, with enhanced checks at £2,000 in a month. These are part of keeping play affordable rather than a payment step, and handling any request promptly keeps your account free to pay out.

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Most withdrawals move through without anything to think about. When one takes longer than the window above, it is usually down to one of these.

1. Verification is still open. Until your ID and proof of address are accepted, a first withdrawal waits.
2. Documents have been requested. A source-of-funds declaration or an extra statement pauses things until it arrives.
3. Wagering is still running on a bonus. Bonus funds carry 35x wagering, with a £5 maximum bet per spin while it is in progress. Bingo play counts 100% towards it, slots count between 10% and 100% depending on the title, and live casino play counts nothing.
4. The weekend has landed in the middle. Banking-day and working-day windows skip Saturday and Sunday.
5. The queue. Requests are processed in the order they reach us, so a busy evening can push a late request into the next batch.

If an account goes 13 months without any activity, we treat it as dormant. From that point a £3 monthly fee may be taken from any balance still sitting in it.

The way to avoid it is simple: if you are stepping away for a while, withdraw what is left in your balance before you go. With a £5 minimum and no fee from us, there is nothing to lose by emptying the account rather than leaving money parked in it.

We are licensed and regulated in Great Britain by the Gambling Commission under account number 54743. Player funds are held in a separate, independently controlled trust account at the Gambling Commission's high protection level, and every connection to the site is protected by 256-bit SSL encryption.

The same account tools that help you stay in control also help you keep hold of what you have won. Deposit limits can be set daily, weekly or monthly, and a reduction takes effect straight away while an increase waits out a 24-hour cooling-off period. Loss limits, session time reminders and reality checks are there too, along with time-outs from 24 hours up to 6 weeks and self-exclusion for a minimum of 6 months. Self-exclusion here also registers you with GAMSTOP, which blocks all UK-licensed gambling sites for at least 6 months.

Your account keeps an itemised transaction history covering at least 12 months, so you can see exactly when a withdrawal was requested and which method it went to. That is usually the fastest answer to "has it gone yet?".

If you would rather ask us, live chat is open 24 hours a day in English. You can also message us on Facebook Messenger or Instagram, where we aim to reply in around five minutes, or send your question through the contact form on site. If you want your account closed, live chat, email or your account settings will all do it, and support can reopen it later if you change your mind.